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Terms and Conditions

The service "Group-Office" is offered over the internet in the form of Software-as-a-Service by the company Business Genius Solutions Ltd. The use of Group-Office is subject to the terms and conditions below. Using Group-Office constitutes acceptance of these terms and conditions. Deviations from these terms and conditions is possible only by means of written confirmation by Business Genius Solutions.

  1. Use of the service
    1. The service Group-Office is offered for the purpose of office automation within your company, using the tools available from Group-Office. You choose yourself how to employ the tools and for which specific purposes.
    2. To use Group-Office, you first need to register. After completing registration, you can directly log into your account and use the service.
    3. You must secure access to your account using the username and password against third parties. In particular you must keep the password strictly confidential. Business Genius Solutions Ltd may assume that all actions undertaken from your account after logging in with your username and password is authorized and supervised by you. This means you are liable for these actions, unless and until you have notified Business Genius Solutions Ltd that someone else knows your password.
    4. Group-Office allows you to process personal data. Business Genius Solutions Ltd acts as a processor as that term is defined in the European Union's General Data Protection Regulation (Regulation (EU) 2016/679, hereinafter "GDPR"); you are the controller. You indemnify and hold harmless Business Genius Solutions Ltd against all claims by third parties in connection with the GDPR.
  2. Terms of use
    1. It is not permitted to use Group-Office for any purpose that violates English or other applicable law or regulation. This includes (among others) the storage or transmission of data using the service that is slanderous, libellous or racist.
    2. In particular it is not permitted to use Group-Office in a manner that causes a nuisance or hindrance for other users. This includes (among others) the use of personal scripts or programs for up- or downloading large amounts of data or the excessively often accessing the service.
    3. Should Business Genius Solutions Ltd discover that you violate any of the above, or receive a complaint alleging the same, then Business Genius Solutions Ltd may intervene to end the violation.
    4. If in the opinion of Business Genius Solutions Ltd the continued functioning of the computer systems or network of Business Genius Solutions Ltd or third parties is actually or under threat of being damaged or jeopardized, for example through excessive transmission of e-mail or other data, leaks of personal data or virus activity, Business Genius Solutions Ltd may take all steps it deems reasonably necessary to end or avert such damage or jeopardy.
    5. Business Genius Solutions Ltd is at all times entitled to file a criminal complaint for any offenses committed through or using the service. In addition Business Genius Solutions Ltd is entitled to supply your name, address, IP-address and other identifying data to a third party alleging that you violate its rights or these terms and conditions, provided the validity of the complaint is clear, no other way of obtaining this information exists and the third party has an evident interest in obtaining this information.
    6. Business Genius Solutions Ltd may recoup from you all damages it suffers as a result of your violation of these terms of use. You agree and hold harmless Business Genius Solutions Ltd from all third-party claims arising out of your violation of these terms of use.
  3. Availability and maintenance
    1. Business Genius Solutions Ltd shall use reasonable endeavours to achieve a Service Availability Target of ninety nine point eight per cent (99.8%).
    2. Business Genius Solutions Ltd actively maintains Group-Office. Maintenance can take place at any time, even if this may negatively impact the availability of the service. Maintenance is announced in advance whenever possible.
    3. Business Genius Solutions Ltd may from time to time adapt Group-Office. Your feedback and suggestions are welcome but ultimately Business Genius Solutions Ltd decides which adaptations to carry out (or not).
    4. Business Genius Solutions Ltd makes daily backups of your data which we store off site in the United Kingdom. We keep those backups for 30 days.
  4. Support
    1. Business Genius Solutions Ltd provides technical support via our website https://www.getbusinessgenius.com or via e-mail support@getbgs.com.
    2. Business Genius Solutions Ltd will respond to your ticket within 8 working hours. The working hours are from 8:30 till 17:00 GMT.
    3. Business Genius Solutions Ltd will make reasonable effort to solve your technical problem.
  5. Intellectual property
    1. The service Group-Office, the accompanying software as well as all information and images on the website is the intellectual property of Business Genius Solutions Ltd. None of these items may be copied or used without prior written permission of Business Genius Solutions Ltd, except and to the extent permitted by mandatory law.
    2. Information you store or process using the service is and remains your property. Business Genius Solutions Ltd receives a limited license to use this information for the service, including for future aspects thereof. You can cancel this license by removing the information in question and/or terminating the agreement.
    3. If you send information to Business Genius Solutions Ltd, for example a bug report or suggestion for improvement, you grant Business Genius Solutions Ltd a perpetual and unlimited license to use this information for the service. This does not apply to information you expressly mark as confidential.
    4. Business Genius Solutions Ltd shall refrain from accessing data you store or transfer using Group-Office, unless this is necessary for a good provision of the service or Business Genius Solutions Ltd is forced to do so by law or order of competent authority. In these cases Business Genius Solutions Ltd shall use its best efforts to limit access to the information as much as possible.
  6. Compensation for the service
    1. The use of certain functions of Group-Office is subject to fees. The functions in question will inform you of the fees. The fee is due every month and must be paid in advance.
    2. Payment is possible by making a wire transfer to the account of Business Genius Solutions Ltd, by bank transfer, or as explained further on the website.
    3. Because the service is started directly at your express request, a payment cannot be refunded under the Distance Selling Act.
  7. Limitation of liability
    1. Except in case of intentional misconduct or gross negligence the liability of Business Genius Solutions Ltd shall be limited to the amount paid by you in the three months prior to the moment the cause of the damage occurred.
    2. Business Genius Solutions Ltd in no event is liable for indirect damages, consequential damages, lost profits, missed savings or damages through business interruption.
    3. Damages may only be claimed if reported in writing to Business Genius Solutions Ltd at most two months after discovery.
    4. In case of force majeure Business Genius Solutions Ltd is never required to compensate damages suffered by you. Force majeure includes among others disruptions or unavailability of the internet, telecommunication infrastructure, power interruptions, riots, traffic jams, strikes, company disruptions, interruptions in supply, fires and floods.
  8. Term and termination
    1. This agreement enters into force as soon as you first use the service and then remains in force until terminated.
    2. Consumers may terminate the agreement at any time with a notice period of one month, calculated from the moment of the notice.
    3. Business Genius Solutions Ltd is entitled to terminate the agreement if you have not used the service at all in the last 18 months. In such an event Business Genius Solutions Ltd shall first send a reminder mail to the e-mail address connected to your account.
    4. You can export the data you store or process using the service at any time through the service interface.
  9. Changes to terms
    1. Business Genius Solutions Ltd may change or add to these terms and conditions as well as any prices at the start of a new payment period (as defined in 5.1).
    2. Business Genius Solutions Ltd shall announce through the service changes or additions at least thirty days before their taking effect.
    3. If you do not want to accept a change or addition, you can terminate the agreement until the date the changes take effect. Use of Group-Office after the date of effect shall constitute your acceptance of the changed or added-to terms and conditions.
  10. Miscellaneous provisions
    1. English law applies to this agreement.
    2. Except to the extent determined otherwise by mandatory applicable law all disputes arising in connection with Group-Office shall be brought before the competent English court for the principal place of business of Business Genius Solutions Ltd.
    3. For any clause in these terms and conditions that demand that a statement must be done "in writing" to be legally valid, a statement by e-mail or communication through the Group-Office service shall be sufficient provided with sufficient certainty the authenticity of the sender can be established and the integrity of the statement has not been compromised.
    4. The version of any communication of information as recorded by Business Genius Solutions Ltd shall be deemed to be authentic, unless you supply proof to the contrary.
    5. In case any part of these terms and conditions are declared legally invalid, this shall not affect the validity of the whole of the agreement. The parties shall in such an event agree on one or more replacement provisions that approximate the original intent of the invalid provision(s) within the limits of the law.
    6. Business Genius Solutions Ltd is entitled to transfer its rights and obligations under this agreement to a third party as part of an acquisition of Group-Office or the associated business activities.
  11. Contacting Business Genius Solutions Ltd
    1. If you have any questions about these terms and conditions, you can contact us by e-mail at support@getbgs.com.

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Capital Allowances

Chris

Capital Allowances

Poul Morgan has been a great individual to work with. A genuine, professional guy who goes the extra mile. We have a system that works well for our business and know we can lean on Poul if any aspect needs changing, improving or fixing.


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